Temilade Ekunniyi

Professional Summary

Proactive Virtual Assistant with over 3 years of experience providing administrative and project
management support in fast-paced environments. Skilled in calendar management, email
correspondence, and document preparation, achieving a 98% on-time task completion rate.
Adept at coordinating client communications and social media management, increasing
customer satisfaction by 20% through efficient support and engagement.
______________________________________

Skills

1. Calendar Management and Scheduling
2. Email Correspondence and Prioritization
3. Document Preparation and Editing(PowerPoint,Word)
4. Project Coordination and Task Tracking
5. Digital File Organization and Management
6. Client/Customer Support and Onboarding
7. Proficiency in Microsoft Office Suite and Google workspace
8. Strong Verbal and Written Communication Skills

Work Experience

1.Nodrote - Lagos,Nigeria |June 2021-March2023
Virtual Assistant
Tryy Managed team calendars and scheduled over 50 meetings monthly,ensuring 100%
accuracy and timeliness.
Handled email correspondence, maintaining 95% response rate within 24 hours for
urgent communications.
Prepared and edited 10+ reports and presentations.
Coordinated project tasks and tracked progress, meeting 98% of deadlines across
multiple initiatives.
2. EHR-Lagos,Nigeria| November 2023- March 2026
Administrative Assistant
Organized and maintained digital files, improving document retrieval time by 30%.
Provided customer support, resolving 90% of client inquiries within the first contact.
Assisted with social media content scheduling, increasing engagement by 15% in three
months.
3.Ara Novelty Ideas-Lagos,Nigeria| May 2026- Present
Operations Assistant
Customer Service-Responding to customers, handling enquiries and complaints, and
communicating order/ delivery updates.
Operations-monitoring website orders, coordinating deliveries and following up with
dispatch riders.
Product Marketing-designing product-focused marketing materials using Canva and
maintaining consistent company branding.
Office Operations-preparing and maintaining the office environment at the beginning of
the work day.

Education & Certifications

Bachelor of Business Administration
University of Lagos- Lagos,Nigeria | February 2026